This management training program will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions.

The People Side of Process Improvement focuses on the most consistent challenge of process improvement programs - involving, engaging, and maintaining enthusiastic employee participation across all levels of the organization

If you have always wanted to take the world-famous Dale Carnegie Course but could not free up the time to do it, here's great news. We've taken the essential business skills taught in the 12-week management training program and compressed them into an action-packed three-day seminar.

Our expert coaches will help you build on your strengths and eliminate weaknesses during the management seminar. By building on your strengths, you'll develop the kind of winning attitudes that all successful leaders have.

This management seminar begins by giving you several proven techniques for creating a great first impression. You then learn how to sustain and expand this important beginning every day, all day. You'll even learn how to disarm hostility and turn potential adversaries into colleagues

The experience in this seminar is as close as you can get to having a personal, public speaking coach. Your presentations are videotaped and evaluated. And you get expert one-on-one coaching at the end of each presentation.

You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.